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Summary
Raj is a highly skilled professional with a broad range of experience in analyzing, developing, testing, and supporting various applications across multiple platforms and languages. He has worked on desktop, Retail POS, Android/mobile, and web applications, gaining valuable expertise in each domain. In his career, Raj has collaborated with clients to enhance and implement Enterprise Application Software projects specifically in the retail, pharmaceutical, and healthcare sectors. This industry-specific experience has provided him with a deep understanding of the unique challenges faced by businesses operating in these fields. He is well-versed in the requirements and intricacies of these industries, allowing him to tailor his solutions to meet their specific needs effectively. Raj's technical proficiency extends to utilizing code review, error logs, test scripts, source code, and SQL queries as tools for troubleshooting and resolving complex technical issues. He has undergone specialized training to hone his skills in these areas, enabling him to efficiently identify and resolve problems within software applications. Overall, Raj possesses a comprehensive skill set encompassing application analysis, development, testing, support, and troubleshooting. His experience and technical expertise make him a valuable asset for any organization operating in the retail, pharmaceutical, or healthcare sectors.
PROFESSIONAL DEVELOPMENT
Java Training ▬ Software Development Bootcamp
03/2017-06/2017
Selected to participate in an intense, hands-on, 11 week, 440-hour
software developer bootcamp. Through an innovative combination of
in-class mentored programming, instruction, team and individual
exercises, the class covered:
● 2 days of Scrum
Foundation training; currently studying for Scrum certification.
●
Java Language Fundamentals ▬ variable declaration, looping
constructs, conditional statements, class modeling, exception
handling, unit testing, debugging techniques, and object oriented
design.
● Advanced Java ▬ XML, Junit, TDD.
●
Professional programming techniques-design patterns, test-driven
development.
● MySQL ▬ SQL query writing, table
creation, JDBC.
TECHNICAL SKILLS
● Developed web applications using Java, Servlets, JSP, JDBC,
JavaScript, HTML and CSS in NetBeans and Eclipse.
●
Good knowledge of design, development, implementation and testing of
Client/Server and Internet/Intranet applications on Java and Eclipse.
● Familiar with Java servlet and appellate, JSP, Java API/Doc,
SQL Server, JDBC/Derby, Teradata, MySQL and Github/Gitbash,
JavaScript, XML, CSS and HTML.
● Experience in working
with Agile and Waterfall methodologies, Scrum and Test-Driven
Development (TDD).
● Experience in using Version
Control System-Git and Mercurial repository.
● Proficient in using
application servers-IIS, Tomcat and WebSphere.
● Strong knowledge
of Manual Testing, Test Automation and Data Analysis.
●
Well-versed with testing tools -HP QC, QTP, Selenium, JUnit and
Project Management tool Trello and defect management tool Jira.
● Strong skills in ETL Testing and wide knowledge in Database
Management- MySQL, Teradata and SQL.
● Ability to
focus, work under pressure, prioritize tasks, make decisions and meet
tight deadlines.
● Good understanding in exception
handling, debugging and bug tracking by which the whole picture of
application runtime can be seen and analyzed more efficiently.
●
Solid knowledge of protocols TCP/IP, UDP, HTTP/S and FTP.
●
Knowledge of Healthcare, Banking and Retail Domains.
Software : | HP QC/QTP, Selenium, Trello, Confluence and Jira, Slack, Eclipse,IntelliJ, Visual Studio and Gitbash. |
Operating System : | Windows(XP, 7, 8 and 10), Linux (Suse and Ubuntu), MAC, Android and IOS. |
Language : | Java, C#, .NET, XML, JavaScript, HTML and CSS. |
Server : | Tomcat, Websphere, Windows Server 12 and SUSE Linux Enterprise Server |
Database : | SQL, Teradata, MySQL and Derby/JDBC , DB2 SQurriel SQL.. |
Repository : | Github - GitBash and Mercurial - TortoiseHg |
Other Application : | Microsoft Office including Lync, Visio, SharePoint and Outlook, Virtual Machine(VMWare and Virtual Box), CMD and RDP, POS, Back Office, Windows and Linux console/shell, AnyConnect, WinSCP, Putty, Remote Desktop |
Hardware: | Motherboards, PSU, CPUs, RAM, Display Devices and Adapter cards, IO pannel, Cables,HHD, SSD, Optical Drive, Printers and Scanners. |
Networking: | DHCP, Static, IPv4/IPv6, Subnet Mask, SSID, FTP, DNS, MAC, VPN/VLAN, LAN, WAN, WEP, WPA/WPA2, PAN, Cables and Connectors, Crimper, Toner Probe and Punch down tools. |
Education
Bachelor of Arts (B.A.), Minor in Computer Application
Siliguri, West Bengal - India.
2004 - 2007 (3 Years International Degree)
Experience
October 2017 - July 2018 (10 months)
Triage, diagnose, and reproduce hardware and software defects raised by PCMS customers within the Vision Commerce Suite, seeking to identify root cause wherever possible.
Collaborated with internal resources (developers, business analysts, quality analysts, etc.) to accurately diagnose reported issues.
Examined error logs, queried databases, and examined source code to both reconstruct the problem as well as determine the root cause of that problem based on a highly technical investigation.Develop, test, and execute SQL queries to aid in the investigation and analysis of issues.
Tested, did code review and co-ordinated deployments of patches and/or new releases from non-production environments with relevant PCMS groups and promote to Production when required.
Administered virtual machine servers, and Beanstore applications running on Application Servers.
April 2016 - February 2017 (8 months)
Documented software defects, using a bug tracking system, and reported defects to developers.
Performed Integration Testing once the data was transformed and loaded into the targeted data warehouse by the ETL process.
Identified, analyzed, and documented problems with program function, output, or content.
Reviewed software documentation to ensure technical accuracy, compliance, or completeness, or to mitigate risks.
Revised company definition of data as defined in data dictionary.
2012 - 2016 (4 years)
Commended by head pharmacist for efficient and accurate skills in dispensing and calculating medication dosage.
Experienced in using SIG codes, short drug codes, ICD codes, refills etc. to speed up the process of entering the data into the system.
Assisted in transferring entire patient database to new system, swiftly learning use of new process of entering the data from the scripts into the system.
Ensured that medication orders were written clearly, transcribed accurately to the patients condition.
2009 - 2012 (3 years)
Prepared levels and filled prescriptions accordingly, pre-packaging common medications that resulted in 20% faster order completion.
Worked extended hours when company was shorthanded.
Worked alongside licensed pharmacists to provide excellent service within high-volume retail setting.
Helped migrate pharmacy to new patient records system and transferred hundreds of profiles to database and trained several coworkers on new system.
Trained new pharmacy technicians, ensuring customer service standards were improved by 24%.
Directly assisted an average of 30 customers per day, responding to inquiries and problems.
Volunteer Experience
2016 - 2018 (2 Years)
Perform Functional, Negative, Positive, Integration, Regression, Retesting, End to End and UAT.
Collaborate with developers testers and end users to ensure technical compatibility.
Identified, analyzed, and documented problems with program function, output, or content.
Reviewed software documentation to ensure technical accuracy, compliance, or completeness, or to mitigate risks.
Conducte requirements analysis testing and prepared proposals for replacement systems.